{"id":35735,"date":"2023-03-09T01:48:50","date_gmt":"2023-03-09T09:48:50","guid":{"rendered":"https:\/\/www.novogene.com\/us-en\/?page_id=35735"},"modified":"2023-07-25T22:32:36","modified_gmt":"2023-07-26T05:32:36","slug":"customer-service-system-project-management-made-easy","status":"publish","type":"page","link":"https:\/\/www.novogene.com\/us-en\/customer-service-system-project-management-made-easy\/","title":{"rendered":"Customer Service System: Project Management Made Easy"},"content":{"rendered":"<div class=\"row bg-color\">\n<div class=\"container\">\n<div>\n<p class=\"mysubtitle\">What is CSS<\/p>\n<\/div>\n<div class=\"container\" style=\"min-height: 349px;\" >\n<div class=\"row\">\n<div class=\"col-sm\">\n<p class=\"myp\" style=\"line-height: 34px;margin-top: 18px;\">Novogene\u2019s Customer Service System (CSS) is an online platform that streamlines project management and provides access to all your sequencing projects in one easy-to-access place. View your sequencing projects, track their progress, access reports, collaborate with your team, and obtain other useful information. CSS is designed to make managing your projects intuitive and simple.<\/p>\n<\/div>\n<div class=\"col-sm\">\n<p><iframe loading=\"lazy\" style=\"width: 300px; height: 260px; border-radius: 15px;\" width=\"300px\" height=\"260px\" src=\"https:\/\/www.youtube.com\/embed\/bV12oSU3ANE\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"container\">\n<div>\n<p class=\"mysubtitle\">Why should I use CSS<\/p>\n<\/div>\n<div class=\"container\" style=\"max-width:670px !important;min-height: 500px !important;\">\n<div class=\"row\" >\n<div class=\"col-sm\">\n<div class=\"mycard  \" style=\"width: 18rem;\">\n<div class=\"mycard-body rounded\">\n<img decoding=\"async\" src=\"https:\/\/www.novogene.com\/amea-en\/wp-content\/uploads\/sites\/6\/2023\/03\/icon-1-1.png\"  alt=\"...\"><\/p>\n<div>Real-time Project Updates with 24\/7 <\/div>\n<\/div>\n<div class=\"img_tips\">View and track status of your project live 24\/7 &#8211; from sample pickup to data release<\/div>\n<\/div>\n<\/div>\n<div class=\"col-sm\">\n<div class=\"mycard\" style=\"width: 18rem;\">\n<div class=\"mycard-body rounded\">\n<img decoding=\"async\" src=\"https:\/\/www.novogene.com\/amea-en\/wp-content\/uploads\/sites\/6\/2023\/03\/icon-2-1.png\" alt=\"...\"><\/p>\n<div>Online Collaborative Tool<\/div>\n<\/div>\n<div class=\"img_tips rounded\">Shared functions to manage project\/s with your lab members and collaborators via &#8216;My Team&#8217;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row\"  >\n<div class=\"col-sm\">\n<div class=\"mycard\" style=\"width: 18rem;\">\n<div class=\"mycard-body rounded\">\n<img decoding=\"async\" src=\"https:\/\/www.novogene.com\/amea-en\/wp-content\/uploads\/sites\/6\/2023\/03\/icon-3-1.png\"   alt=\"...\"><\/p>\n<div>Access Your Genomic Data Anytime, Anywhere<\/div>\n<\/div>\n<div class=\"img_tips\" style=\"padding: 65px 23px;\">Secured cloud access to your sequencing data<\/div>\n<\/div>\n<\/div>\n<div class=\"col-sm\">\n<div class=\"mycard\" style=\"width: 18rem;\">\n<div class=\"mycard-body rounded\">\n<img decoding=\"async\" src=\"https:\/\/www.novogene.com\/amea-en\/wp-content\/uploads\/sites\/6\/2023\/03\/icon-4-1.png\"  alt=\"...\"><\/p>\n<div>NovoMagic &#8211; Free RNA Sequencing Visualization and Data Analysis Tools <\/div>\n<\/div>\n<div class=\"img_tips\">NovoMagic, a free cloud-based platform to supercharge your after-sales data analysis for publishing. <br \/><a href=\"https:\/\/www.novogene.com\/us-en\/novomagic-online-rna-seq-bioinformatics-analysis-tool\/\" target=\"_block\" rel=\"noopener\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row bg-color\">\n<div class=\"container\">\n<div class=\"row\">\n<div>\n<p class=\"mysubtitle\">CSS &#8211; Project Management Made Easy<\/p>\n<\/div>\n<p style=\"text-align: center;\"><img decoding=\"async\" style=\"width:90%;\" src=\"https:\/\/www.novogene.com\/us-en\/wp-content\/uploads\/sites\/4\/2023\/03\/liu1.png\"   alt=\"...\"><\/p>\n<\/p><\/div>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"container\" style=\"min-height: 291px;\">\n<div>\n<p class=\"mysubtitle\">How to obtain a CSS account<\/p>\n<\/div>\n<p class=\"myp\">You must have an active project with Novogene to create a CSS account or have had one in the past.<\/p>\n<p class=\"myp\">To obtain a CSS account, click \u201cAccess CSS\u201d below or click \u201cCSS Log In\u201d found on the top navigation bar of Novogene\u2019s website.<\/p>\n<p class=\"myp\" style=\"text-align: center; \"><button type=\"button\" class=\"btn btn-primary rounded\" style=\"background-color: #334164 !important;\" onclick='window.open(\"https:\/\/cssglobal.novogene.com\/\" + id, \"_block\");'>Access CSS<\/button><\/p>\n<p class=\"myp\">If you encounter any issues with setting up your account, please contact your Technical Support Representative.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<style>\n.mycard {\n      height: 185px;\n      overflow: hidden;\n      position: relative;\n      margin: 20px auto;\n      border-radius: 10px;\n    }\n.mycard-body{\n     width: 300px;\n     height: 185px;\n     text-align: center;\n     background-color: #f1f2f4;\n     border-radius: 10px;\n}\n.mycard-body div{\n    padding: 1px 20px;\n}\n.mycard img{\n      width: 89px;\n      height: 80px;\n      margin-top: 26px;\n }\n.img_tips {\n      width: 300px;\n      height: 185px;\n      background-color:#5b7fb7;\n      color: white;\n      padding: 57px 23px;\n      text-align: center;\n      word-wrap: break-word;\n      box-sizing: border-box;\n    }\n.img_tips a{\n   color: white;\n   text-decoration:underline;\n}\n@media screen and (min-width:480px) {\n.mycard:hover .img_tips{\n      position: absolute;\n      left: 0;\n      top: 0;\n      transition: left all 0.3s;\n    }\n}\n.mysubtitle{\n font-size: 24px;\n margin: 40px 0px;\n font-weight:bold;\n}\n.myp{\nfont-size: 15px !important;\n}\n@media screen and (max-width:480px) {\n\t.mycard {\n      height: auto;\n      overflow: hidden;\n      position: relative;\n      margin: 20px auto;\n    }\n}\n<\/style>\n<p><!----zhengbotao8049 2023-03-09 end--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is CSS Novogene\u2019s Customer Service System (CSS) is an online platform that streamlines project management and provides access to all your sequencing projects in one easy-to-access place. View your sequencing projects, track their progress, access reports, collaborate with your team, and obtain other useful information. CSS is designed to make managing your projects intuitive<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/new-blank-template.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.8 (Yoast SEO v20.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service System: Project Management Made Easy - Novogene<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.novogene.com\/us-en\/customer-service-system-project-management-made-easy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service System: Project Management Made Easy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.novogene.com\/us-en\/customer-service-system-project-management-made-easy\/\" \/>\n<meta property=\"og:site_name\" content=\"Novogene\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NovogeneAmerica\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-26T05:32:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.novogene.com\/amea-en\/wp-content\/uploads\/sites\/6\/2023\/03\/icon-1-1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Novogene_Global\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.novogene.com\/us-en\/customer-service-system-project-management-made-easy\/\",\"url\":\"https:\/\/www.novogene.com\/us-en\/customer-service-system-project-management-made-easy\/\",\"name\":\"Customer Service System: Project Management Made Easy - 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